Privacy Policy

Here at ParkCare we are committed to keeping your privacy regarding your personal data. In the Privacy Policy, we will explain the details of how we very carefully collect and share your data. Your internet security is of the utmost importance to us.

Purpose of data collection
 When booking with us we always ask you for your email address, telephone number, number plate, and flight number so we can create your reservation for you with your parking provider near an airport. This data is needed to make this reservation and is also used to send you newsletters and improve your user experience, as is explained in our cookie policy. Your email address and telephone number are needed for us to be able to contact you with the details of your booking. Your number plate is needed so the parking provider is able to recognise your vehicle upon arrival ensuring that your parking experience is as smooth and simple as possible. With regards to Valet Parking, your number plate is used as a recognition marker for the chauffeur, and it is also a good security measure to identify your vehicle. Your flight number is necessary so the parking provider knows if your flight is delayed as this can affect your parking. The provider can therefore make adjustments to avoid any negative impacts on your journey to or from the airport.

Here at ParkCare, we use your email address to send you newsletters for commercial reasons, we also use it to inform you about our best parking deals at other airports. If you wish to unsubscribe from these emails, please contact our customer service team. With regards to tailoring our website to your needs, we use Google Analytics. This allows users to become more user-friendly and customer-oriented. All data we use is anonymous so neither your name or email address are used. We solely use data regarding your browser use. All data acquired is only transferred to the parking provider with your permission.
 
Data retention
If you decide to unsubscribe, your data will no longer be stored. If you contact us by email, your name and email address will be passed on to us and will be stored for no more than 2 years. The anonymous information received from Google Analytics will also be stored for no more than 2 years.

Security
Your data will only ever be managed in our system and software, it will not be copied or stored anywhere else or in any physical form. All your data can be accessed by you in your account. We also secure our website by SSL certificate to protect your sensitive data and keep your connection private. This protection is indicated by the HTTPS prefix before the URL address. You can also be assured that your personal data will remain confidential and will not be sold to third parties.

Your rights
If you want access to your personal data you can do so by contacting us via email or phone.  You have a right to the option you have your data erased at any time upon request. You can do this by Contacting Us. 

Cookies
ParkCare uses cookies that store your login details and contain information about how you use our website. The cookies are stored by your browser every time you visit the website so that way we can recognise you when you log in again. Seeing how you browse our website also lets us know how our site is used by our customers and what we can do to make improvements on the site and make it easier to navigate. We, therefore, use cookies to help tailor the site better to your needs and the needs of other customers. If you would prefer not to receive cookies, you can indicate this on your browser. Please refer to this page to see all the updated information on our Privacy Policy and if you still have further questions then feel free to contact us so that we can explain anything you are unsure about.